Thank you for choosing Jarmall. Here’s a comprehensive overview of our shipping processes and policies.
Handling Time
Orders are processed within 1-2 business days (Monday to Friday).
Transit Time
Delivery within the United Kingdom takes 1-4 business days (Monday to Friday).
Order Cutoff Time
Orders must be placed by 5:00 PM (GMT).
Shipping Area
We exclusively ship within the United Kingdom.
Shipping Cost
All orders come with free shipping (0.00 GBP).
Couriers and Postal Services
We partner with Royal Mail, Evri, UPS, FedEx, and DHL to provide the best delivery service based on your location and their delivery schedules.
Tracking Your Order
Track your order through our website on the “Track Your Order” page or contact us at support@jarmall.shop for tracking details.
Accurate Delivery Information
Please ensure your delivery information is accurate to avoid delays. Incorrect or incomplete information may require us to contact you for updates. Deliveries may be made by local postal services or couriers. If you are not home, a notice card with collection instructions may be left.
Missing Shipments
If a package is lost in transit and delivery information is accurate, we offer a full refund or replacement at no additional cost after verification with the courier.
Partial Shipments
If you receive only part of your order, inform us immediately. We will investigate with the courier and ensure the rest of your order is delivered within 10 business days or offer a full refund or replacement for the missing items at no extra cost.
Late Shipments
If your order does not arrive within the specified delivery time, please notify us. We guarantee delivery or a full refund if your package does not arrive within 10 business days from the shipping date. Alternatively, we can send a replacement package at no extra cost.
Order Cancellation and Modification
You have a 24-hour window from the time of purchase to modify or cancel your order. Contact our customer support within this period to make any changes. After 24 hours, modifications or cancellations may not be possible as the order might already have been shipped.
Responsibility for Incorrect Addresses
jarmall.shop is not responsible for lost packages due to incorrect delivery addresses provided by the customer.
Contact Information
If you have any questions about our shipping policy, please contact us:
Email: support@jarmall.shop
Phone: +44 7429 252086
Address: Rochdale Old Rd, Bury, BL9 7TD, United Kingdom
Support Hours: Monday – Friday: 9:00 AM – 5:00 PM (GMT)